This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Welcome to Meadowbridge Surgery Website


Experiencing anxiety issues coming out of lockdown? - See 'Further Information Tab' above : 1. Counselling and Support Services for information and links to support services.

DOH advice

19th  June 2020 -  Daily Update

Due to the current Covid crisis, all Practices have significant limitations on capacity to see patients.  Resources have been uploaded to the 'Further Information/Counselling & Support' tab above, on how to manage common medical conditions and to be able to access support links & on-line courses if you are suffering from mild anxiety.   It is however, important that patients with concerning symptoms continue to access health care through our triage service, accessable on-line below if you are registered for on-line patient facing services or by calling reception from 8.30 Mon - Fri.  Triage is available each daily until daily capacity is reached.  At that point triage is for critical medical issues only.

 CARER ID CARDS are being issued by the Health Trusts.  Carers who are known to their local Trust and are in receipt of services will receive an ID card shortly – there is no need to apply for a card.  Please contact your Trust Carer co-ordinator if you have not received a card by the end of June.

Northern Trust /  Telephone Carer Hub: 028 2766 1210  /  Email:

PATIENT TESTING  patients with Covid-19 symptoms are encouraged to get testedTests can be arranged via or by phoning 119. There is more information on testing on the PHA website

Positive results are given directly to the patient through a phone call from the Public Health Agency and not the Practice.

Department of Health link provides information on Covid-19 activity in Northern Ireland.


Any individual who develop symptoms of COVID-19 will be advised to self-isolate and book a test as soon as possible.

The expanded case definition for COVID-19 now includes: a new continuous cough OR fever OR a loss or changed sense of normal smell or taste (anosmia).

Everyone over five years of age in Northern Ireland with symptoms of COVID-19 is now eligible for testing. Testing is offered through the National Testing Programme and symptomatic members of the public can book their own test via this weblink:

Alternatively, symptomatic members of the public can book a test by calling the free phone number 119.

People booking a test can chose to be tested at one of four drive through test centres the nearest being in Belfast – these centres are operating as part of the National Testing Programme. Symptomatic members of the public can also book a test via the above weblink to order a postal self-test kit which will be dispatched to their home. The results of testing undertaken through the National Testing Programme are emailed or texted directly to the person who has been tested.

The NI Contact Tracing Service located in the Public Health Agency will be in touch with all cases of COVID-19. The symptomatic individual will need to share information about their recent interactions. This could include household members, people they have been in direct contact with, or within 2 metres for more than 15 minutes. People identified as close contacts will be informed that they have been in contact with a case and they will be advised of what actions they need to take.

All information discussed with the Contact Tracing Service will be handled with appropriate privacy and confidentiality safeguards.

The telephone number used by the service currently comes up as a ‘withheld number’ on receiving telephones but it is anticipated that there will be an update in due course advising that calls from this number will have an identifier.

We would once again like to thank you for your support in these unprecedented times, and to call on you to support the ‘Test, Trace and Protect’ Strategy which is of crucial importance as we move into the next phase of tackling COVID-19.


Links below : Covid19 Updates. 

Public Health Agency(external link opens in a new window / tab)

  Infection Avoidance Steps   One of the ways you can stop the spread of a viral infection is by adhering to clean and healthy habits. The World Health Organisation’s recommendations are to:

  • Cover your mouth and nose with a flexed elbow or tissue when coughing or sneezing.
  • Throw away used tissues into a closed bin immediately.
  • Clean your hands using an alcohol-based hand rub or soap and water.
  • Avoid close contact with anyone who has a fever and cough.
  • Keep your hands away from your face to help avoid spread of infection.

Regular updates are also posted to local community facebook pages in: We love Whitehead / Ballycarry Community / Islandmagee Community / Positive Carrickfergus.

Click this link to view a patient message from the GP Partners Dr Gorman, Dr Lavin, Dr O'Connor & Dr Cupples.


In an Emergency eg collapse, Chest pain or Severe Breathlessness call 999 for an ambulance.

If you need medical advice Out of Hours, please call 028 25663 500

New - you can now add Triage Information on-line through Patient Services for the Doctors attention - see link available below. If you haven't registered yet for Patient Facing Services contact reception. 


Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Practice Statement: In his recent media coverage Dr Cupples has spoken as an individual Doctor, and has at no point claimed to represent the views of, or speak on behalf of Meadowbridge Surgery or any of its staff. The Partners wish it to be made clear that Meadowbridge Surgery continues to offer the full range of General Medical Services to all patients without discrimination. Within the practice there are a number of General Practitioners offering a broad range of expertise and services, and patients may continue to avail of advice and guidance in keeping with current Northern Ireland clinical recommendations and guidelines.  

Getting the Most from your Health Service - Patient Leaflet

Did you know Meadowbridge Surgery have 9180 patients registered for general medical services.

NHS urges people who can not attend to cancel appointments. With each slot costing the NHS an average of £30, the cost of the missed GP appointments comes to about £216m a year.

NHS  said this could pay for either:
  • the annual salary of 2,325 full time GPs;
  • 224,640 cataract operations;
  • 58,320 hip replacement operations;
  • 216,000 drug treatment courses for Alzheimer’s; or
  • the annual salary of 8,424 full time community nurses.

CARER INFORMATION - please see further information tab  above for updated carer information on resources and annual review appointments available with the Practice Nurse.  Lynn Campbell, Information Development Officer, Carer NI will be available through the day on 9th , 16th (PM only), 30th October at the Practice Flu Clinics to offer carer's support & information.

Whooping Cough - You can help protect your baby from whooping cough by getting vaccinated from week 16 of your pregnancy.  Since October 2012, in Northern Ireland, 92 laboratory confirmed cases occurred in infants under 6 months of age and this year (to 10 June 2019), there have been 44 confirmed cases of pertussis in Northern Ireland.  Just over a fifth of cases have been in infants under 6 months of age and so too young to be protected through routine vaccination. 

A Pain Management tab is now available in the Further Information tab above which provides helpful information and tips on the self management of acute back pain.  There is also information on local short courses available to patients from September - December 2018.


 GP Telephone Triage allows the practice to prioritise patients based on their medical need and ensure they are dealt with by the most appropriate health care professional while maximising our appointments system on a daily basis. Telephone Triage calls are taken from 8.30 am and Urgent Only Triage is called at 10.30 or earlier if all available appointments have been taken.  Telephone triage is dealt with more efficiently and avoids patients having long waits by turning up at reception.   Please advise if you have already consulted with a GP regarding the issue to allow continuity of care where possible.

Antibiotic Prescribing - Do I Need an Antibiotic? Go to the Further Information tab above for patient guidance on self-help and antibiotic prescribing evidence.

Help Yourself  Most common illnesses can be treated by you. By making positive choices and taking control of minor illnesses, you will increase your confidence which is good for your health and well-being. Your local pharmacist can provide advice and help you manage minor illnesses. See posters attached.   Choose Well Poster  &  Go ahead treat yourself

Disabled Car Spaces - Only to be used by blue badge holders or in an emergency medical situation.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.


(Site updated 02/07/2020)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
Health and Social CareThis site is brought to you by My Surgery Website