Welcome to Meadowbridge Surgery Website

In an Emergency during opening hours  for collapse, Chest pain or Severe Breathlessness call 999 for ambulance assistance.  For urgent medical advice contact Out of Hours, by calling Dalriada on 028 25663 

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On-Line Patient Services register for this service to avoid having to ring into the practice.  Email your request to  Reception.z00382@gp.hscni.net to receive patient service log in details. This service is hosted by a 3rd party so any queries once registered need to be address using the contact information on the system not by contacting the practice.

We currently have 4604 patients registered and using this service out of 9132 patients registered at the practice.

Patient Services Options
1.  Order your prescriptions up to 1 week in advance.

2.  Add triage information any week day from 8.30 am until daily appointments are full.  At this point the GPs move to an emergency only triage service accessible only by a telephone call. 

3.  Access the email messaging service a which the reception staff monitor and respond to but this is a non urgent facility for non triage queries and may not be responded to on the day the message is sent. 

Telephone lines can be very busy and using patient services avoids patients queueing unnecessarily and makes sure that anyone without on-line access and patient's with urgent issues can get through in a timely manner.  Please support and help each other.

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TRIAGE ADVICE

Clinically Urgent Symptoms  Click for Patient Advice on what the Doctors consider to be clinically urgent symptoms in relation to the GP Telephone Triage Consultations in the first instance.

MINOR AILMENTS SERVICE AT YOU COMMUNITY PHARMACY :SUPPORTING SELF-CARE  : - see Prescription section above for full detail.

Self-Care Forum Factsheets are available online for common ailments. These provide patients with information around:

  • What patients can expect to happen (the natural history)
  • What people can do to help themselves – now and in the future
  • When to seek medical help (the ‘red flags’)
  • Where to find out more

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2 September 2021 - PATIENT UPDATE - Please read
All at Meadowbridge Surgery strive to provide an exceptional level of care and it is of great concern if patients feel that they have received less than this.   Our practice is currently offering the maximum number of appointments that we can safely provide to our patients. There will always be a limit to the number of appointments that any practice is able to provide for their patients in accordance with available resources of time, rooms and personnel and often demand for our services simply exceeds the available capacity and resources that we have. As I hope you will understand, General Practices across NI and indeed the UK are facing an unprecedented level of demand for their services and will do going into the winter. This is in part due to an inevitable backlog of routine matters which were deferred during our lockdown periods, but is also caused by additional factors such as population growth and changing needs of patients without corresponding growth in central funding or support. Once our GP telephone consultations have been exceeded each day any emergency clinical issues will still be triaged by a Doctor.  For non-urgent issues, please remember to avail of the  minor ailments scheme and over the counter medication available at your local pharmacist.  This helps to ensure that those patients most in need get access to a GP telephone consultation which may lead to a face to face appointment if deemed to be required.  Any patient with Covid Symptoms will be asked to take a PCR test before any face to face contact can be made with our clinical team.  This ensures protection for our most vulnerable patients & staff.
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Additional Resources for our Patients  - Have a browse at the many sources of patient information available above in the Further Information Tab.  The most recent updates include:

  • Stress Control Sessions from October on-line - Free
  • Health Talks - Sept 21
  • Versus Arthritis - Sept 21
  • Extern Feel Better project - Free Online Counselling from Sep 21
  • Free Hearing Aid User Support Service in Carrickfergus
  • Better Days Pain Support Programme: Sep - Nov 21 
  • Pain Management 

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FLU & COVID CLINIC UPDATE - Starting mid October 2021.

It is anticipated that the flu and covid booster clinics will commence mid October due to HGV delivery issues.  When supplies are confirmed for delivery the elderly and CEV groups will be prioritised for initial invite.   Both vaccines are expected to be administered at the same time in 2 separate doses.   Further updates and clinic dates will be provided in due course.

Coronavirus (COVID-19): proof of vaccination document  latest guidance

Link to register for  Coronavirus-covid-19-covid-certificate-ni-residents

The Public Health Agency (PHA) is advising that people must continue to follow public health advice when in healthcare settings due to the increase in case numbers we are currently seeing across Northern Ireland.

COVID Vaccine Centres   To book online go to: https://covid-19.hscni.net/get-vaccinated/(external link opens in a new window / tab)   For those who cannot book online, appointments can also be made using the telephone service 0300 200 7813.   Universities are now holding pop up vaccination clinics.  Its not to late to take a Covid Vaccine.

Covid Vaccination information for N IrelandThe information includes details of community transport schemes that can be accessed for those who may need assistance to travel to a vaccine centre

Department of Health link provides information on Covid-19 activity in Northern Ireland .

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Changes to blood and organ donation preferences

From 30th September 2021, patient are advised that their organ donation preferences can no longer be processed through their GP practice, but should they wish to, they can record their preferences directly through the organ donation online registration website, or directly by phone.

 

To register for Organ donation visit: https://www.organdonationni.info

                                   

To register for Organ donation by phone call: 0300 123 23 23

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Sample Box drop off point at our Front Door  -  Patients are advised that only samples requested by a GP or Nurse will be processed if left in the receptacle box outside our front doors. All other samples will be discarded.  Please use the triage at 8.30 am Monday to Friday if you have symptoms.

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NHS Data Sharing This only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

CPRD & THIN anonymised patient data is extracted from Meadowbridge Surgery and has provided evidence for drug safety guidance and improved healthcare delivery.  More than 2,800 medial and public heath research studies have been published using CPRD/THIN data.  A small number of patients may want to opt out of having their records included in either CPRD or THIN data collection.  The default is that consent is assumed unless the patient specifically expresses dissent.  

N Ireland Electronic Care Record (NIECR) allows care professionals and authorised staff to get important information about their patients medical and social care history.  

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GENERAL INFORMATION

We hope you will quickly benefit from the user friendly layout of our website and benefit from the wealth of information on our healthcare services accessible through the sections above. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Getting the Most from your Health Service - Patient Leaflet
Health and Happiness  Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

 

(Site updated 20/09/2021)
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