Welcome to Meadowbridge Surgery Website

In an Emergency during opening hours  for collapse, Chest pain or Severe Breathlessness call 999 for ambulance assistance

 18 JAN 22  -  URGENT PATIENT NOTICE - As of this week we have a 6 session/wk GP vacancy within our clinical team as the Locum covering a maternity post from August 21 left on Friday due to planned emigration this week.  We have unsuccessfully tried to secure another locum in the past months, but this has proved unsuccessful due to the lack of locum availability at the current time for northern area practices.  With the permanent Salaried GP not returning from maternity leave until mid May 22, we are now facing reduced appointment availability over the next months and increasing patient demand. 

As of  Monday 17 January 2022 we are also down another GP (6 sessions) for at least the next week due to a positive covid test.    We would appeal to patients to please read the information below on what is considered  CLINICALLY URGENT and will need attended by a GP without delay.  Self help information, leaflets and information on pharmacy schemes and the use of over the counter medication is also available below.  We would ask patients to consider using these options initially before contacting a GP for a triage consultation.  This will help guarantee  consultation availability for patients who will still need seen without delay.   

We would ask for your patience and understanding at this challenging time.

For strictly urgent medical advice Out of Hours, contact Dalriada on 02825663

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JOB VACANCIES within the admin team.

We are looking to recruit 2 temporary part time staff to our admin team.

Post 1 :  Patient Services Administrator  (maternity cover)

Monday to Friday – working 8:30 to 12:30 or 09:00 to 13:00 (20 hrs/wk) 

Post 2 :  Patient Services Administrator  (maternity cover)

Mon/Tues/Thurs/Fri - working 8:30 – 17:00 or 9:00 – 17:30 

(30 hrs/wk)

These jobs will be mainly telephone based with some admin duties attached.

Essential Criteria

5 GCSEs A-C including English & Maths /or 3 years recent work experience within a busy office, call centre or data input based business.  The candidate will be dealing with a large volume of telephone calls and need to show excellent data input, communication and organisational skills while adhering to General Data Protection Regulation and Data Protection Policy.

An application form and job description can be downloaded at meadowbridgesurgery.co.uk or ask for a pack at reception. 

Pay: National Living Wage

To be submitted to the Practice Manager by closing date: Wed 26 January 2022 at 17:30.   

Patient Services Administrator (maternity cover) 20 hrs

Patient Services Administrator (maternity cover) 30 hrs

Patient Services Administrator - Job Description

 

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TRIAGE ADVICE FROM THE GP PARTNERSPlease help us meet and manage rising demand on services.  Make sure if you urgently need a GP, capacity does not become an issue and services remain available to those who need them  most.  Check out alternative safe treatment options and self-care advice  information below to help treat minor ailments.  If minor ailment symptoms persist after over the counter remedies have been tried then do contact your doctor for clinical advice.

Clinically Urgent Symptoms  Click for Patient Advice on what the Doctors consider to be clinically urgent symptoms  and which should be triaged by a Doctor via the daily GP Telephone Triage Consultations.

Self-Care Forum Factsheets are available online for common ailments. These provide patients with information around:

  • What patients can expect to happen (the natural history)
  • What people can do to help themselves – now and in the future
  • When to seek medical help (the ‘red flags’)
  • Where to find out more

MINOR AILMENTS SERVICE Available to your community pharmacy :SUPPORTING SELF-CARE  : - see Prescription tab  above for full details.

SELF CERTS  The following changes will be made, with effect from the 17 December 2021 to 26 January 2022:

*The self-certification period for Statutory Sick Pay will be extended to 28 days (from its current 7)

*There will be easements within the benefits system to enable claimants to access benefits without the need for a fit note.

URGENT DENTAL TREATMENT - Click for updated information.

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December news bulletin has been uploaded.  Why not register to automatically receive a copy each month!

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FACE COVERINGS - latest guidance.  The GP Partners would ask that patients wear a face covering when entering the practice in the best interests of helping to contain the spread of the covid virus.

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PATIENT NOTICE :   In line with infection control guidance we respectfully ask that all patients would consider wearing a face covering/scarf/piece of cloth or  a plastic face visor when attending a face to face appointment.  This will help ensure staff are able to continue offering patients necessary face to face appointments rather than having a restricted urgent only service due to enforced 10 day isolations.  When a mask is worn we respect other patients, nurses & doctors.  It is a small ask to keep everyone including you safe.

If you have any covid symptoms  and you require a face to face examination, this will take place in the covid centre, Ballymena unless you have a negative pcr test during your current illness.  Negative lateral flow tests can be unreliable and cannot be accepted as proof that you do not have covid.

New Travel Ban & Covid Testing requirements - see Clinic & Services  and Covid tab above for information.

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FLU & COVID VACCINE CLINICS - updated 13 January 2022
Our supplies of childrens influenza nasal vaccine will expire on 31/1/22.  Contact reception before this date if your child has missed the flu vaccine this year and you would to arrange an appointment.
All patient over 18 year olds of age are now invited  to attend  for their covid vaccination once they are 3 months from their 2nd vaccination.  The last MBS clinic will be on 13th January 2022.  After that patients will have to attend a Trust Centre.  Please see the following link to book via the portal at  https://covid-19.hscni.net/get-vaccinated/
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ON-LINE PATIENT SERVICES register for this service to be able to order prescriptions, to book a covid appointment slot or to send in an email which will be responded to and avoid having to ring into the practice. This ensures those who do not have internet access or those who have an emergency are able to get through to reception without undue delay.  If your situation is strictly an emergency select option 1 when ringing in. 

If you would like to register for patient services please email your request to  Reception.z00382@gp.hscni.net to receive log in details. This service is hosted by a 3rd party so any queries once registered need to be address using the contact information and help button on the website not by contacting the practice.

Patient Services User Guide.    This is a useful guide provided by the Practice with screen shots to help you start using this great resource.

We currently have 4676 patients registered and using patient service out of 9132 patients registered at the practice.

Patient Services Options
1.  Order your prescriptions up to 1 week in advance.

2.  Add triage information any week day from 8.30 am until daily appointments are full.  At this point the GPs move to an emergency only triage service accessible only by a telephone call. 

3.  Access the email messaging service a which the reception staff monitor and respond to but this is a non urgent facility for non triage queries and may not be responded to on the day the message is sent. 

Telephone lines can be very busy and using patient services avoids patients queueing unnecessarily and makes sure that anyone without on-line access and patient's with urgent issues can get through in a timely manner.  Please support and help each other.

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Additional Resources for our Patients  - Have a browse at the many sources of patient information available above in the Further Information Tab.  The most recent updates include:

  • Stress Control Sessions from October on-line - Free
  • Health Talks - Sept 21
  • Versus Arthritis - Sept 21
  • Extern Feel Better project - Free Online Counselling from Sep 21
  • Free Hearing Aid User Support Service in Carrickfergus
  • Better Days Pain Support Programme: Sep - Nov 21 
  • Pain Management 

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Coronavirus (COVID-19): proof of vaccination document  latest guidance

Link to register for  Coronavirus-covid-19-covid-certificate-ni-residents

The Public Health Agency (PHA) is advising that people must continue to follow public health advice when in healthcare settings due to the increase in case numbers we are currently seeing across Northern Ireland.

COVID Vaccine Centres   To book online go to: https://covid-19.hscni.net/get-vaccinated/(external link opens in a new window / tab)   For those who cannot book online, appointments can also be made using the telephone service 0300 200 7813.   Universities are now holding pop up vaccination clinics.  Its not to late to take a Covid Vaccine.

Covid Vaccination information for N IrelandThe information includes details of community transport schemes that can be accessed for those who may need assistance to travel to a vaccine centre

Department of Health link provides information on Covid-19 activity in Northern Ireland .

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Changes to blood and organ donation preferences

From 30th September 2021, patient are advised that their organ donation preferences can no longer be processed through their GP practice, but should they wish to, they can record their preferences directly through the organ donation online registration website, or directly by phone.

 

To register for Organ donation visit: https://www.organdonationni.info

                                   

To register for Organ donation by phone call: 0300 123 23 23

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Sample Box drop off point at our Front Door  -  Patients are advised that only samples requested by a GP or Nurse will be processed if left in the receptacle box outside our front doors. All other samples will be discarded.  Please use the triage at 8.30 am Monday to Friday if you have symptoms.

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NHS Data Sharing This only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

CPRD & THIN anonymised patient data is extracted from Meadowbridge Surgery and has provided evidence for drug safety guidance and improved healthcare delivery.  More than 2,800 medial and public heath research studies have been published using CPRD/THIN data.  A small number of patients may want to opt out of having their records included in either CPRD or THIN data collection.  The default is that consent is assumed unless the patient specifically expresses dissent.  

N Ireland Electronic Care Record (NIECR) allows care professionals and authorised staff to get important information about their patients medical and social care history.  

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GENERAL INFORMATION

We hope you will quickly benefit from the user friendly layout of our website and benefit from the wealth of information on our healthcare services accessible through the sections above. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Getting the Most from your Health Service - Patient Leaflet
Health and Happiness  Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

 

(Site updated 18/01/2022)
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