Welcome to Meadowbridge Surgery Website
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
PATIENT SURVEY 2017-18 - Meadowbridge Surgery is undertaking a survey of patients who have had contact with the practice through face to face/telephone consultation or prescription ordering from April 2017 to March 2018. The survey is open to patients of different age, sex, disability, ethnicity and IT skills to ensure the feedback is representative. If you would like to complete the survey, please go to the On Line Services section below and select - Let us know about the service you offer. A paper version of this survey is also available at reception.
Monthly Practice Bulletin You can register below to automatically receive an electronic copy of the monthly practice bulletin.
Dec 17 Christmas and New Year Holiday Period 2017: Five weeks to go until Christmas!
Requests by patients for emergency supplies of routine repeat medicines have a significant impact on the workload of the GP Out of Hours (OOH) service. It is one of the top 5 reasons why patients contact the OOH service. This becomes more problematic over the Christmas and New Year holiday period. It also impacts community pharmacists as patients frequently request supplies of prescription-only medicines (POMs) without having a valid prescription.
We would encourage and remind our patients to allow sufficient time to order / collect their repeat prescriptions and have it dispensed prior to the Christmas and New Year holiday period. This is to help prevent patients putting undue pressure on the OOH service to issue prescriptions for repeat medicines, or on community pharmacists to issue emergency supplies of medication. The Practice will be closed 25th & 26th December and 1st January 18.
ALERT: A patient has reported receiving a bogus call purporting to be from the practice and asking them questions about medical conditions and current medications. Please remain vigilant and report any bogus caller incidents to the Practice or PSNI.
FLU CLINICS - If you are in an at-risk- group and would like to receive the vaccine, you can book an appointment through the on line patient services via this website or you can also contact reception to book an appointment. Go to the above Clinics & Services tab for Influenza Campaign information and to see if you are eligible to receive the flu vaccine.
ON-LINE PATIENT SERVICES- 119 patients registered in September with a total of 1583 patients now accessing on line ordering of repeat prescriptions and pre-bookable Nurse appointments.
ANTENATAL - HOSPITAL SELF REFERRAL - see above Clinics & Services tab for information on being now being able to self refer to your hospital of choice for maternity services.
PRESCRIPTION ORDERING NOTICE Telephone prescription ordering times will be decreasing over the next months and will cease from January 2018. From January 2018 patients will be asked to order routine repeat prescriptions on-line, via post/fax, at reception or through the local chemists. Please act now to avoid issues at the end of January 2018.
ON-LINE PRESCRIPTION ORDERING Initially to register for the new on-line prescription ordering service you will need to bring photographic ID to reception or a Whitehead chemist to get an on-line account activated. You can then go to the On-Line Services, Prescription tab above to order your repeat medication. This will give patients 24/7 access to be able to order prescriptions up to 1 week in advance.
Direct Assessment Unit at Antrim Area Hospital on and after 11 September 2017 First phase construction works to reconfigure and extend the Direct Assessment Unit (DAU) at Antrim Area Hosptial (AAH) will commence on Monday 11 September 2017. This work will necessitate the closure until further notice of the link corridor into the DAU, from the ambulance drop-off area under the canopy at the entrance to the old A&E Department. GP referred patients should go through the main entrance on Level B and not the old A&E entrance. AAH apologise for any inconvenience that this might cause and thank you for your cooperation.
2016-17 Patient Survey Results - Click here
Antibiotic Prescribing - Do I Need an Antibiotic? Go to the Further Information tab above for patient guidance on self-help and antibiotic prescribing evidence.
Re-authorisation of Repeat Medications - Repeat medications are set up for a set number of issues and then have to be re-authorised by the Doctor in order to ensure medication review and good clinical management is adhered to. This process will take place for all patients including those on long term repeat medications.
Telephone GP Consultations: Patients will receive strictly a maximum of 2 return telephone calls from the Practice. If the 2nd call is not answered there will be no further call backs attempted.
New: SMS text reminders/invites
Please inform reception of changes to mobile telephone numbers. If you do not want to receive SMS texts from the practice please advise reception.
Men ACWY - Those patients born between 2 July 1996 and 1 July 2000 or those under 25 years and going to University for the first time are being offered the Men ACWY vaccine. Please contact reception to arrange an appointment with our Nursing Team.
Help Yourself Most common illnesses can be treated by you. By making positive choices and taking control of minor illnesses, you will increase your confidence which is good for your health and well-being. Your local pharmacist can provide advice and help you manage minor illnesses. See posters attached. Choose Well Poster & Go ahead treat yourself
Folic Acid & Vitamin D in Pregnancy - New guidelines on folic acid and vitamin D in pregnancy reinforce the message that any woman who may be trying to conceive or who has become pregnant should be recommended to take folic acid, from at least 12 weeks before conception until 12 weeks gestation. Additionally all pregnant and breastfeeding women should take a daily supplement containing 10μg of vitamin D. See further information tab or click the following link - Folic Acid & Vitamin D in Pregnancy.
Promoting Self-Care for Chronic Pain: Most patients with Chronic Pain can help ease their condition by adopting some simple self-care techniques. See Further Information Tab links and information.
Patient Consent Form for 3rd party access to your medical information now available in Further Information Tab if you would like a relative or friend to be able to access information on your behalf.
Disabled Car Spaces - Only to be used by blue badge holders or in an emergency medical situation.
Information on Local Services
Dalriada Message: GP Out-of-Hours is a service for urgent medical care. It is not a routine service for repeat prescriptions and repeat prescriptions will only be issued by Out-of-Hours providers in an emergency.
See Further Information /Counselling & Support tab for further information on:
Air Aware Do you suffer from a chronic illness that affects your breathing, such as asthma or heart disease? You can receive alerts free to your mobile phone, to let you know when air pollution levels are high - Just text Air to 67300
AWARE - If you are affected by depression and bipolar disorder or are a relative , carer or friend of someone with depression and want to know more about how you can help, visit www.aware-ni.org. The website has a wealth of information on depression and services available in helping overcome depression and helping change lives.
See Clinics & Services tab above for further information and fact sheets on:
Self Care - Self Care covers 13 common ailments and fact sheets are available aimed to inform patients on issues around self care and on how to best handle the symptoms. (There will also be a leaflet display in reception)
General Information Tab
Abdominal Aortic Aneurysm - Men over 65, who have never attended for AAA Screening, can ask to be screened by contacting the Programme Office on: 02890 631828.
Bowel Cancer Screening programme The age range for Northern Ireland Bowel Cancer Screening programme to includes all eligible individuals aged 60-74.
The majority of the population covered by the new upper age range will have previously been invited to take part in screening and so should have some understanding of the programme and how it operates. Only a small number of people aged 74 will be invited to participate for the first time. If you have questions or concerns about your invite check out www.cancerscreening.hscni.net or call the freephone helpline number (Telephone 0800 015 2514). Individuals will continue to be invited for screening using the existing systems and processes.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
You can see when the surgery will be closed here
(Site updated 12/12/2017)