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 Welcome to Meadowbridge Surgery Website

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Nov 2017 Stats:  Tel Triage calls taken & actioned -2,172 /  Prescriptions printed -14,073  /  Appointment DNA's -92 



The Daily GP Telephone Triage allows the practice to prioritise patients based on their medical need and ensure they are dealt with by the most appropriate health care professional while maximising our appointments system on a daily basis. Telephone Triage calls are taken from 8.30 am and Urgent Only Triage is called at 10.30 or earlier if all available appointments have been taken.  Telephone triage is dealt with more efficiently and avoids patients having long waits by turning up at reception.   Please advise if you have already consulted with a GP regarding the issue to allow continuity of care where possible.

Monthly Practice Bulletin  You can register below to automatically receive a monthly electronic copy of the practice bulletin.

Antibiotic Stewardship  Northern Ireland is the highest antibiotic user of all the UK nations, with 1.9 million prescriptions issued by GPs and dentists during 2016.  Please remember that taking antibiotics when you don’t need them puts you and your family at direct risk of getting resistant infections.  Trust your doctors’ and healthcare professionals’ advice regarding the most appropriate treatment.  Patients are encouraged to have the flu vaccine if eligible for it.  This will  reduce the number of complications from flu which may need treatment with antibiotics.  GPs at this Practice will not issue antibiotics over the telephone.

ALERT:  A patient has again reported receiving a bogus call purporting to be from the practice asking about medical conditions and current medications. Please remain vigilant and remember no Business 

FLU CLINICS -  Flu is now circulating in N Ireland.   If you are in an at-risk- group contact reception to book an appointment to get your flu vac.  Go to the above Clinics & Services tab for Influenza Campaign information and to see if you are eligible to receive the flu vaccine.

ANTENATAL - HOSPITAL SELF REFERRAL - see above Clinics & Services tab for information on being now being able to self refer to your hospital of choice for maternity services.

PRESCRIPTION ORDERING NOTICE  Telephone prescription ordering times will be decreasing over the next months and will cease from January 2018.  From January 2018 patients will be asked to order routine repeat prescriptions on-line, via post/fax, at reception or through the local chemists.  Please act now to avoid issues at the end of January 2018.

ON-LINE PRESCRIPTION ORDERING   Initially to register for the new on-line prescription ordering service you will need to bring photographic ID to reception or a Whitehead chemist to get an on-line account activated.  You can then go to the On-Line Services, Prescription tab above to order your repeat medication. This will give patients 24/7 access to be able to order prescriptions up to 1 week in advance.

Direct Assessment Unit at Antrim Area Hospital on and after 11 September 2017  First phase construction works to reconfigure and extend the Direct Assessment Unit (DAU) at Antrim Area Hosptial (AAH) will commence on Monday 11 September 2017.   This work will necessitate the closure until further notice of the link corridor into the DAU, from the ambulance drop-off area under the canopy at the entrance to the old A&E Department. GP referred patients should go through the main entrance on Level B and not the old A&E entrance.  AAH apologise for any inconvenience that this might cause and thank you for your cooperation.

2016-17 Patient Survey ResultsClick here

Antibiotic Prescribing - Do I Need an Antibiotic? Go to the Further Information tab above for patient guidance on self-help and antibiotic prescribing evidence.

Re-authorisation of Repeat MedicationsRepeat medications are set up for a set number of issues and then have to be re-authorised by the Doctor in order to ensure medication review and good clinical management is adhered to.  This process will take place for all patients including those on long term repeat medications. 

Telephone GP Consultations: Patients will receive strictly a maximum of 2 return telephone calls from the Practice.  If the 2nd call is not answered there will be no further call backs attempted.

New: SMS text reminders/invites

Please inform reception of changes to mobile telephone numbers.  If you do not want to receive SMS texts from the practice please advise reception.

Men ACWY - Those patients born between 2 July 1996 and 1 July 2000 or those under 25 years and going to University for the first time are being offered the Men ACWY vaccine.  Please contact reception to arrange an appointment with our Nursing Team.

Help Yourself  Most common illnesses can be treated by you. By making positive choices and taking control of minor illnesses, you will increase your confidence which is good for your health and well-being. Your local pharmacist can provide advice and help you manage minor illnesses. See posters attached.   Choose Well Poster  &  Go ahead treat yourself

Folic Acid & Vitamin D in Pregnancy - New guidelines on folic acid and vitamin D in pregnancy reinforce the message that any woman who may be trying to conceive or who has become pregnant should be recommended to take folic acid, from at least 12 weeks before conception until 12 weeks gestation. Additionally all pregnant and breastfeeding women should take a daily supplement containing 10μg of vitamin D.  See further information tab or click the following link  - Folic Acid & Vitamin D in Pregnancy.

Promoting Self-Care for Chronic Pain:  Most patients with Chronic Pain can help ease their condition by adopting some simple self-care techniques.  See Further Information Tab links and information.

Patient Consent Form for 3rd party access to your medical information now available in Further Information Tab if you would like a relative or friend to be able to access information on your behalf.

Disabled Car Spaces - Only to be used by blue badge holders or in an emergency medical situation.

Information on Local Services

Dalriada Message:   GP Out-of-Hours is a service for urgent medical care.  It is not a routine service for repeat prescriptions and repeat prescriptions will only be issued by Out-of-Hours providers in an emergency.  

See Further Information /Counselling & Support tab for further information on:

Air Aware  Do you suffer from a chronic illness that affects your breathing, such as asthma or heart disease?  You can receive alerts free to your mobile phone, to let you know when air pollution levels are high  -  Just text Air to 67300

AWARE - If you are affected by depression and bipolar disorder or are a relative , carer or friend of someone with depression and want to know more about how you can help,  visit  The website has a wealth of information on depression and services available in helping overcome depression and helping change lives.

See Clinics & Services tab above for further information and fact sheets on: 

Self Care -  Self Care covers 13 common ailments and fact sheets are available aimed to inform patients on issues around self care and on how to best handle the symptoms.    (There will also be a leaflet display in reception)

General Information Tab

Abdominal Aortic Aneurysm - Men over 65, who have never attended for AAA Screening, can ask to be screened by contacting the Programme Office on: 02890 631828.

Bowel Cancer Screening programme The age range for Northern Ireland Bowel Cancer Screening programme to includes all eligible individuals aged 60-74.

The majority of the population covered by the new upper age range will have previously been invited to take part in screening and so should have some understanding of the programme and how it operates. Only a small number of people aged 74 will be invited to participate for the first time.  If you have questions or concerns about your invite check out or call the freephone helpline number (Telephone 0800 015 2514).  Individuals will continue to be invited for screening using the existing systems and processes.

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Surgery Closures

You can see when the surgery will be closed here


(Site updated 11/01/2018)
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